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FAQ
For best hydraulic performance, we recommend a mattress up to 130 lbs. Heavier mattresses may take more effort to lift and lower the base to access storage.
Sundays provides complimentary delivery on all items, regardless of size or price, to all Canadian provinces and across the continental US. For larger items, including sofas, beds and dining tables, we also provide free in-home assembly and removal of packaging. There is no catch—we feel that delivery and set up should be as efficient as possible.
If you would like to ship your order to the Canadian Territories, Hawaii or Alaska please reach out to our Customer Care team to support processing your order. Note, an incremental shipping fee will apply.
If something doesn't work for you, we will make it right. Returns for refund or exchange will be accepted within 30 days of delivery in original condition. See our return policy for more details.
Yes! As of August 22, 2025, all purchases are covered by a limited five-year warranty, which protects against confirmed imperfections in manufacturing or craftsmanship starting from the day your order is delivered. Purchases made prior to this date remain covered under our previous two-year warranty.
There are a few limitations and exceptions, which you can explore in more detail on our warranty page.
Yes! We are partnered with Shop Pay Installments, allowing you to split your purchase into regular payments. We offer two options:
- Four biweekly, interest-free payments, for orders from $50 to $999.99.
- Monthly payments, for orders from $150 to $17,500.
For more information on how it works, see the Shop Pay Installments FAQ.
Yes! Our free swatches make it easy to find a fabric that feels right for your space. You can order directly from our website—look for the “Order Swatches” section on our product pages. Once your order is placed, your swatch will arrive via mail within 1-2 weeks.
Customer Reviews
- Kiran v.Verified ReviewerReviewingCloud Storage Bed, Queen, Cream BoucleI recommend this productRated 4 out of 5 stars10/17/26Bed cushion
The bed is beautiful, no doubt, but one of my cushions is sagging because I like to sit in bed at night for half an hour before going to sleep. My side of my cushion has a dip, and after paying this much, I wasn’t expecting this.
Was this helpful?SCSundays Company10/23/26Thank you for sharing your feedback, Kiran. We're sorry to hear about the sagging cushion and understand how disappointing this must be. Our Customer Care team has reached out to learn more about your experience and see how we can help.
- Alice L.Verified BuyerReviewingCloud Storage Bed, King, LatteI recommend this productRated 5 out of 5 stars9/30/26Strong hydraulic, solid bed!
It took our delivery guys the full 2 hour window because the slates all need to be individually assembled. After it’s all said and done, it’s a very cozy bed! There was a stain on the pillow cover and Sunday gladly gave us store credit or replacement. Our purple mattress is 10
lbs over spec and the hydraulics lifted it no problem! All in all, we love our new bed!
Was this helpful? - JONATHAN B.Verified BuyerReviewingCloud Storage Bed, King, Cream BoucleI recommend this productRated 5 out of 5 stars9/14/26Like a third Horizontal closet!
Amazing amount of extra storage, allows us to easily store an extra king comforter as well as out of season clothing for our entire family.
Was this helpful? - LVerified BuyerReviewingCloud Storage Bed, Queen, LatteI recommend this productRated 4 out of 5 stars8/5/26Great bed
I researched several comparable beds and chose this because of its smaller footprint, larger storage area, fabric option, and style, as well as the delivery service. It’s a beautiful, sturdy bed and I’m glad I chose not to replace my mattress. Removed one star due to the weight of lifting the mattress. It does get easier after the initial lift but could be problematic for anyone with limited strength.
Was this helpful? - Michelle B.Verified BuyerReviewingCloud Storage Bed, King, LatteI recommend this productRated 5 out of 5 stars6/17/26My favorite bed
I love everything about this bed. The storage is so practical, all extra pillows, blankets and sheets have a perfect spot!
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