Shipping and Returns
We work with logistics partners in the USA and Canada to offer free delivery for our customers.
For larger items such as sofas and sectionals, our teams will deliver, set up the item, and remove any trash for you.
COVID-19 Shipping Updates
Due to the ongoing developments of COVID-19, our carriers are currently performing Curbside, contactless deliveries as the standard option. If you prefer to have your furniture delivered inside your home, please reach out at email@example.com and we will do our best to accommodate your request on a case-by-case basis.
Where White Glove delivery is available, our delivery partners have been provided with hand sanitizer, surgical masks, and surgical gloves, and the trucks have been outfitted with a hand-washing station. Prior to your appointment, they will ensure that everyone is feeling well and provide a reminder to practice social distancing from the team.
Smaller items will continue to be delivered to your door via Canpar in Canada and UPS in the US.
We offer complimentary assembly on all large items. Small parcel items can have up to 20 minutes of assembly.
Prior to delivery, you will receive a phone call to set up a time that works for you. Our logistics partners will bring larger items into your home and help with set up. For more info on preparing for delivery please see our care page
Do you ship to my country?
We currently ship to the continental US and Canada. We hope to expand in the future so please keep following along if you are located outside the US and Canada!
Order changes or cancellations
Please email us right away to make modifications to an order. We will do our best to accommodate your request. Our email is firstname.lastname@example.org
Do you use wooden crates?
No! Sundays intentionally uses recycled cardboard crating for a lower environmental impact.
What is the return policy?
We hope you enjoy our products as much as we do! If something doesn't work for you, we will make it right. Returns for refund or exchange will be accepted within 30 days of delivery in original condition with original packaging. A flat rate return shipping fee of $150 (or $75 for items that can be shipped via small parcel) will be applied to your refund or exchange.
If you do not have the original packaging, a return re-packaging fee of $75 will be applied to your refund or exchange.
While Sundays works hard to cover the costs of delivery for our customers, a small number of remote areas may incur an additional shipping fee. We will inform you of any extra costs as soon as possible once your order has been placed. At that point, you will be able to decide whether or not you’d like to proceed.
If you have any additional questions or would like to request a shipping quote, please get in touch at email@example.com.