Shipping and Returns

Values

Premium Shipping.

We work with logistics partners in the USA and Canada to offer free delivery for our customers.

Efficient Set Up.

For larger items such as sofas and sectionals, our teams will deliver, set up the item, and remove any trash for you.

COVID-19 Shipping Updates

As of May 4th, 2020, our delivery partners are now resuming with White Glove delivery on all larger items.

Our delivery partners have been provided with hand sanitizer, surgical masks, and surgical gloves, and the trucks have been outfitted with a hand-washing station. Prior to your appointment, they will ensure that everyone is feeling well and provide a reminder to practice social distancing from the team.

If you prefer to receive your furniture through contactless delivery, please email info@sundays-company.com once your order has been placed.

Smaller items will continue to be delivered to your door via Canpar in Canada and UPS in the US.

Assembly

We offer complimentary assembly on all large items. Small parcel items can have up to 20 minutes of assembly. 

Delivery Day

Prior to delivery, you will receive a phone call to set up a time that works for you. Our logistics partners will bring larger items into your home and help with set up. For more info on preparing for delivery please see our care page

Do you ship to my country?

We currently ship to the continental US and Canada. We hope to expand in the future so please keep following along if you are located outside the US and Canada!

Order changes or cancellations

Please email us right away to make modifications to an order. We will do our best to accommodate your request. Our email is info@sundays-company.com

Do you use wooden crates?

No! Sundays intentionally uses recycled cardboard crating for a lower environmental impact.

What is the return policy?

We hope you enjoy our products as much as we do! If something doesn't work for you, we will make it right. Returns for refund or exchange will be accepted within 30 days of delivery in original condition with original packaging. A flat rate return shipping fee of $150 will be applied to your refund or exchange.

If you do not have the original packaging, a return re-packaging fee of $75 will be applied to your refund or exchange.