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FAQ
Sundays provides complimentary delivery on all items, regardless of size or price, to all Canadian provinces and across the continental US. For larger items, including sofas, beds and dining tables, we also provide free in-home assembly and removal of packaging. There is no catch—we feel that delivery and set up should be as efficient as possible.
If you would like to ship your order to the Canadian Territories, Hawaii or Alaska please reach out to our Customer Care team to support processing your order. Note, an incremental shipping fee will apply.
If something doesn't work for you, we will make it right. Returns for refund or exchange will be accepted within 30 days of delivery in original condition. See our return policy for more details.
Yes! As of August 22, 2025, all purchases are covered by a limited five-year warranty, which protects against confirmed imperfections in manufacturing or craftsmanship starting from the day your order is delivered. Purchases made prior to this date remain covered under our previous two-year warranty.
There are a few limitations and exceptions, which you can explore in more detail on our warranty page.
Yes! We are partnered with Shop Pay Installments, allowing you to split your purchase into regular payments. We offer two options:
- Four biweekly, interest-free payments, for orders from $50 to $999.99.
- Monthly payments, for orders from $150 to $17,500.
For more information on how it works, see the Shop Pay Installments FAQ.
We use solid woods, particularly hardwoods like oak, walnut and ash. We choose these materials because they look great, hold up for years, and reflect our commitment to lasting quality. Softwoods (like pine or fir) are lighter and more prone to dents and wear, while hardwoods hold their shape, resist everyday knocks, and maintain their finish for years. Solid wood offers a warm, organic feel that ages beautifully, with natural grain variation that makes every piece unique. It also stands the test of time and develops character as it ages.
Customer Reviews
- Andrea H.Verified BuyerReviewingStep On Me Stool, AshI recommend this productRated 5 out of 5 stars10/10/26Gorgeous and versatile
I love this stool so much. Not only is it really beautiful as a furniture piece, it is cleverly functional as a step stool. We keep ours near the kitchen to reach the upper cabinets, but it doubles as a gorgeous side table or stool in our living room when needed. I love that we can keep it out and still maintain and sleek look in the area it’s being used. And I love that the bottom step tucks in beneath the top for a slimmer profile when not being used as steps. Super versatile, cleverly designed and a beautiful piece of furniture.
Was this helpful? - Al D.Verified BuyerReviewingStep On Me Stool, AshI recommend this productRated 5 out of 5 stars8/21/26Sturdy
Sturdy. Little details such as notch to “dock” the small stool and rounded edges are great.
Was this helpful? - Esaba K.Verified BuyerReviewingStep On Me Stool, AshI recommend this productRated 4 out of 5 stars8/17/26Lovely finish and practical design but
It did wobble and was not safe for my kid to keep using. They had said this was not usual or expected. Customer service was great and arranged a replacement that I am currently waiting for. Once it arrives I will update the review.
Was this helpful? - Eve L.Verified BuyerReviewingStep On Me Stool, AshI recommend this productRated 5 out of 5 stars7/21/26Versatile
Well made versatile piece. Used as a table and chair for toddler but plan to repurpose once toddler outgrows. Wish the gap between the two pieces are a bit smaller for a sleeker look.
Was this helpful? - Benjamin Y.Verified BuyerReviewingStep On Me Stool, AshI recommend this productRated 5 out of 5 stars6/10/26Gorgeous Stool
Very happy with the quality of it, completely solid, and gorgeous lines. Use it daily.
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